If you're experiencing problems with videos not playing or functioning properly, please follow these steps:

1. Clear Browser Cache

   • Clear your browser's cache, refresh the page, and try watching the video again.
     
     

2. Enable Cookies

   • Ensure that cookies are enabled in your browser settings. Cookies are essential for the site's functionality.
     
     

3. Check Browser Plugins

   • Review your browser plugins or extensions. Disable any that might interfere with the site and then try watching the video again.
     
     

4. Inspect VPN Settings

   • If you use a VPN, review its settings to ensure they aren’t causing issues. Adjust the settings or temporarily disable the VPN to test if it resolves the problem.
     
     

5. Review Ad Blocker Settings

   • If you have an ad blocker installed, disable it or add our site to the ad blocker's whitelist.
     
     

6. Update Your Device

   • Ensure your device's operating system and browser are updated to the latest version. Updates often include fixes for compatibility issues and playback problems.
     
     

7. Try a Different Browser or Device

   • Attempt to watch the video using a different browser or device to see if the issue persists.
     
     

8. Contact Support

   • If the issue continues, please reach out to us. Include the following information in your report to help us investigate effectively:
     • A detailed description of the problem.
     • Screenshots of any error messages you encounter.
     • The browser and device you are using.